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Privacy Policy

This Privacy Policy explains how we process personal data and outlines your rights under the EU General Data Protection Regulation (GDPR).

1. Data Controller

MedTravel Navigator
(Owner: Mehmet Gündogan, Anil Gündogan)
Geschwister-Scholl-Straße 27
63071 Offenbach
Germany
Email: info@medtravel-navigator.com
Phone: +49 159 0814 1993

2. Data We Process

  • Contact details (e.g. name, email address, phone number)
  • Message content submitted via contact forms, email, or WhatsApp
  • Technical data (e.g. IP address, browser type, device information)
  • Access data (date and time of access, pages viewed)
  • Usage data (e.g. interactions, page visits), if analytics is enabled and you consent

3. Purpose and Legal Basis

  • Responding to inquiries and communication
    Art. 6(1)(b) GDPR (pre-contractual measures / contract)
  • Operation and security of the website
    Art. 6(1)(f) GDPR (legitimate interest)
  • Website analytics (Google Analytics)
    Art. 6(1)(a) GDPR (consent)

4. Contact via Email and Forms

When you contact us by email or through a contact form, we process the data you provide solely to handle your request and any follow-up communication. Your data will not be shared without your consent and will be deleted once it is no longer required, unless legal retention obligations apply.

5. WhatsApp Communication

If you contact us via WhatsApp, your communication is processed through WhatsApp Ireland Limited. Please note that WhatsApp may process personal data and metadata in accordance with its own privacy policy. We use WhatsApp exclusively to respond to inquiries and provide coordination-related information.

6. Hosting and Content Delivery

Our website is hosted by Webflow, Inc. When you access our website, Webflow may process technical data necessary to deliver and secure the website (e.g. IP address, device information, access time). This processing is based on our legitimate interest in operating a secure and reliable website (Art. 6(1)(f) GDPR).

7. Cookies and Consent

This website uses technically necessary cookies required for basic functionality and security. In addition, with your consent, we use cookies and similar technologies for Google Analytics. Non-essential cookies are set only after you have given explicit consent via the cookie banner and you can withdraw your consent at any time via the cookie settings.

8. Google Analytics (GA4)

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies and similar technologies to analyze how visitors use this website.

The information generated by Google Analytics (including truncated IP addresses) is usually transmitted to and stored on Google servers. IP anonymization is enabled, meaning your IP address is shortened within the European Union or other EEA member states before transmission.

Google Analytics is used solely to evaluate website usage and improve our online presence. Processing is carried out only with your consent in accordance with Art. 6(1)(a) GDPR.

You can withdraw your consent at any time via the cookie settings. Additionally, you can prevent the collection of data by Google Analytics by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

9. Data Sharing and International Transfers

We do not sell or rent personal data. We may use service providers to operate this website and handle communications. Some providers (including Google) may process data outside the EU/EEA, including in the United States. Where applicable, we rely on appropriate safeguards such as the use of EU Standard Contractual Clauses approved by the European Commission.

10. Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable legal obligations.

11. Your Rights

You have the right to request access to your personal data, rectification, deletion, restriction of processing, data portability, and to object to processing. If processing is based on consent, you may withdraw your consent at any time with future effect.

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or the place of the alleged infringement.

12. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices.

Last updated: 27 December 2025

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